Congratulations on your purchase of Kaspersky Lab security products. We are pleased that you have chosen Kaspersky as your security solution provider. Click on the appropriate tab below to begin the installation of your product.
Install Kaspersky Internet Security
If you already have Kaspersky Internet Security 2010 installed and need to activate, please read our Kaspersky 2010 Activation page.
Before you begin:
If this is your first version of Kaspersky on this computer, please make sure you have removed your previous security software in the Control Panel prior to installing Kaspersky.
Need help removing the previous program, check our list of competitor removal tools.
If you are installing using the Kaspersky Internet Security 2010 CD, please skip to Step 2.
If you have purchased online, follow Step 1 to download your software.
Step 1 - Save the Installation File:
If you have Dial-Up Internet, we suggest you wait for the Backup CD to arrive to install.
Click the download link provided in your order email to begin. If the link has expired, you can download from our Kaspersky Internet Security Product Updates page.
You will be asked to Run, Save or Cancel the download. Click Save.
The web browser will then ask you where to save the file. Use the drop-down menu to select your Desktop, then click Save. This will look different if you are using Windows XP or a web browser other than Internet Explorer.
The download process will begin, and depending on the speed of your Internet connection this process can take up to an hour.
When the download completes, click Close.
Close all open windows except this web page, then locate the file on your Desktop.
If you have Windows XP, double-click the file to begin the installation process.
If you have Windows Vista, right-click on the file and choose Run as administrator. If prompted, click Continue.
You may receive a warning that the publisher could not be verified. Click Run.
Step 2 - Install Process:
You will briefly see the install process copy the installation files to your computer.
The install process will check if there is a newer version online and download it if needed.
The Setup Wizard will open. Click Next to begin an Express Install.
If you wish to do a Custom Install check Custom install but this is not be needed for most users.
Read the End User License Agreement and click I agree.
Read the Kaspersky Security Network Data Collection Statement. This allows us to collect new viruses detected by behavior (Heuristics) as well as non-personal data about how you use our software.
At the end of this step, the Windows Firewall will be disabled. Kaspersky Internet Security includes a full-featured Firewall.
You may see a notification from the Windows Security Center that there are problems. This is normal and will automatically resolve itself after the process completes.
Step 3 - Configuration Wizard:
If you did not previously have Kaspersky, or your previous license expired, you will be prompted to Activate a commercial license. Enter your 20 character activation code, which is 4 sets of 5 characters, or XXXXX-XXXXX-XXXXX-XXXXX. The wizard will automatically capitalize letters and add the dashes. Click Next.
Your activation code can be found either on your order email or CD sleeve.
If you are not asked to activate, the wizard has detected your existing valid license. Should you need to activate after the install completes, follow these steps to activate Kaspersky 2010.
Please wait while the wizard activates your Kaspersky Internet Security.
After the license is activated, you will see the License type and Expiration date. Click Next.
The wizard will then check the Windows files and set levels for each application for the Application Control.
Click Finish to begin using Kaspersky Internet Security 2010.
Kaspersky Internet Security 2010 will automatically begin an update in My Update Center. When this update completes, your Kaspersky Internet Security will have the latest databases and the Windows Security Center messages will go away.
Frequently Asked Questions regarding the Kaspersky 2010 Install Process:
Q: I am trying to install but am getting an Incompatible Software message. How can I clear this?
A: Our list of competitor removal tools has links to the most commonly used removal tools.
Q: After installing, I cannot get online without right-clicking on the Kaspersky K and choosing Exit. Why is this?
A: Sometimes, leftovers from other security programs can cause this issue. Try the above link for the removal tools for your previous security program.
Q: When I start the installer file, I get an NSIS error. What is this and how can I fix it?
A: This indicates the download is incomplete or damaged. Download the installer file again.
